777online-casinos.com - Frecuently Asqued Question and casino reviews. Our security team has ensured that our software offers complete protection for your Credit Card information. Our casino uses state-of-the-art encryption in our software, which is virtually impossible to crack.
Our security team has ensured that our software offers complete protection for your Credit Card information. Our casino uses state-of-the-art encryption in our software, which is virtually impossible to crack. The online security methods we employ are similar to that used by banks for all their transactions over the Internet.
We will never expose any of your personal information to other players - your privacy is guaranteed.
Our Customer Information Policy pledges that any details disclosed by the player will not be sold or distributed to a third party. You can rest assured that no one will annoy you with any form of solicitation.
The system is password protected, this authenticates the player's identity before any account information or transactions can be accessed. You and our support team are the only ones with access to your account information. Do not reveal your user name or password to anybody.
You will not be able to play using Real Money because our casino is void in Canada. However, you are welcome to play off-line for fun. If you still try to purchase credits we will cancel your purchase request.
Laws vary from jurisdiction to jurisdiction. We cannot be responsible for the laws in your location. Please contact your local authorities for up to date information on the legality of Internet gaming in your jurisdiction.
Our Casino offers the same odds to those found in Las Vegas. Our extensive selection of video poker games offer up to 99% paybacks.
The Gambling Federation has been an online presence in the Gaming Industry since 1996 making us one of the originators in web-based gaming. Our longevity and our thousands of loyal players is testament to our fairness and honesty. In addition each individual game (hand, spin, etc) is recorded in the Casino Server and is easily accessed by our Customer Support Team at your request.
You can register directly from the casino software.
To register from the casino software:
Or to register from within a Free Mode game:
To purchase credits or chips from the casino software, click on the “Cashier” button.
Yes. You are welcome to try our games with no obligations for as long as you wish. When you are ready to play for real, simply register to open a real account.
From the casino software, click on "Free Play"
Our support team is here 24/7 to serve and assist you. You can choose the method that’s most convenient to your needs. Contact us via Live Chat from within the casino software, call our phone support or submit a question via mailto:support@888.com. We can guarantee that a member of our team will deal with your query quickly and professionally. You can help us provide top quality service by providing your user ID and any relevant information when submitting your question.
To purchase credits or chips from the casino software, click on the “Cashier” button.
To purchase credits or chips from the casino software, click on the “Cashier” button. You may use any one of the following deposit methods:
For purchases made by NETeller, Firepay, Moneybookers and PrePaid ATM, we will be able to credit your entire winning back to your NETeller, Firepay, Moneybookers or PrePaid ATM account. For purchases made by Credit Card, Citadel, Switch and Solo, winnings will be paid by USD cheques, Euro Bank Drafts or Pounds Bank Drafts. Please make sure that you give us your complete, correct address and name information when you purchase credits. The speed of delivery for winning checks and bank drafts will vary depending on the mail service in your location.
Our casino processes all payouts on a daily basis. Payouts will be sent to players according to the payment methods used to buy chips. Our Processing time is 3 days; delivery will then depend on the method we use to refund you, and your location. All winnings are subject to our fraud prevention measures. Please visit the security section of our site to be aware of these.
There are two steps you can take to reverse your withdrawal into your casino account.
Please note: requests for reversals should be sent within 24hrs of your withdrawal to guarantee their successful reversal - once they have begun to be processed by our accounting team, it is not company policy to reverse a withdrawal; withdrawals can only be reversed in their full amount.
Rules for taxation on casino winnings vary from country to country. You are responsible for checking with your local tax authorities to determine if you are required to pay taxes on winnings received from our casinos.
The system requirements are as follows:
Make sure to write your User Name and Password properly. If you forgot your password, click here Make sure your computer is connected to the Internet. To test your Internet connection, start your preferred browser (ex: Netscape or Internet Explorer) and try to visit any website (ex: www.yahoo.com). Please Note that all User IDs and Passwords are case sensitive and need to be entered exactly as when you registered. As well, please be aware as to whether or not your ability to connect to our servers may be being affected by a Firewall, or any other security measures which may be implemented on your computer, or the server which your computer receives its Internet connection from. If you are connected to the Internet and you still can’t login to our Casino Server, please contact our Customer Support Team stating the casino that you were attempting to connect to and the exact error message that you received.
You do NOT need to call overseas to play in our casino. All you need to do is connect to the Internet in the way you usually do to browse the web. We guarantee that you won't receive any hidden telephone charges as a result of playing in our casino.
This problem is caused by excessive Internet traffic. If traffic is too busy, the signal from the server will not be relayed to your software. In such a case, the card will not turn over because it has not received the message telling it what card was dealt. If you close the program, you will be refreshed to the last known position.
We take great care to make sure that our servers offer the highest level of reliability to our players. Most of the time if you lose your connection to the games the error occurred somewhere between your computer and our server.
Our server always records the game results, regardless, even if the connection was lost between your computer and our server, the game results will be accurately recorded and the results will be reflected in your account balance the next time you login.
In order for you to change or Update your account information simply log into our casino and then click on the options menu (the check mark on the top left hand side of the screen). Next click on “Modify My Account”, and you will be able to update your mailing address and e-mail address.
For security reason you are unable to change your name in the database. If you have legally changed your name, we suggest that you inform support and register another account with the casino.
To update your Credit Card details go to the “Cashier” menu and select Credit Card. Next click on the "View/Modify Credit Card" button.
From the software, in Real Play mode:
From the software, in Real Play mode:
You can e-mail your questions to our Customer Support Team at mailto:support@gamblingfederation.com.
From North America, call our phone support at: 1-866-733-5489
Contact us via Live Chat through the Casino software by selecting the options menu (the check mark on the top left hand side of the screen) . Next select “Live Support” and you’ll be put though to one of our Customer Support specialists.
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